Returns & Exchanges
At Maze, we want you to love every piece you wear, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a smooth exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package the Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing